Refund policy

RETURN & REFUND POLICY

All Happy Dog purchases are final sale. We do not accept returns, exchanges or refunds for changes of mind, incorrect size selections, color preferences or other customer ordering errors. Please review all product descriptions, measurements and order details carefully before completing your purchase.

DAMAGED, DEFECTIVE OR INCORRECT ITEMS

If your order arrives damaged, defective or incorrect, please contact us at happydoghappylifeshop@gmail.com within seven days of delivery. Include your order number and clear photographs of the item, packaging and shipping label.

After reviewing the issue, we will provide an appropriate resolution, which may include a replacement or refund. Please do not discard the item or its packaging until we have completed our review.

ORDER CANCELLATIONS

Orders begin processing shortly after they are placed. Cancellation requests are not guaranteed. If your order has already entered production or been fulfilled, it cannot be canceled.

SHIPPING PROBLEMS

Happy Dog is not responsible for delays caused by shipping carriers or for packages marked as delivered by the carrier. If your package is lost in transit or arrives damaged, please contact us so we can assist you with the carrier’s claims process.

By completing a purchase from Happy Dog, you acknowledge and agree to this policy.

Last updated: August 14, 2026